Curved Stairs by Roes Custom Stair Co.

Roes Stair Company Inc. is known for the quality manufacture of traditional wooden as well as custom staircase designs. Whether the original design concept was that of an architect, a builder, or a homeowner, we work together with our clients to produce custom staircases that meets all aesthetic requirements and applicable building codes.

Staircases and balustrades built by Roes Stair Company Inc. have been installed in some of the finest homes, offices, commercial buildings, and retail spaces in many countries. We have completed staircase commissions throughout North America and even the Caribbean.

As you travel around our site, be sure to click on the pictures to see larger examples of our custom curved staircases and railings. We build all types of staircases using all kinds of materials. If you can dream it, we can build it and ship it to your doorstep, anywhere in the world. Be sure to stop by our on-line staircase gallery to see some of the more interesting projects we have completed ...

Roes Stair Company Inc.
provides a complete suite of services including initial client consultations, discussions with architects and builders as well as on-site installations of your custom stairs and stairway railings if so required.

Our in-house Autocad department can incorporate any unique specifications of your project into accurate and detailed shop drawings from which all of our stair systems are built. Every staircase we build is carefully constructed to meet the individual needs of our clients.

Initial Client Consultation

The primary focus of the initial client consultation is to transform the image in a customer's imagination into reality. The initial meeting with the customer may take place at the home site or at the Roes office with the Sales Rep. For out of town customers we rely more heavily on communication technologies to maintain close contact with builders, architects and homeowners. In most cases a final on-site measure will be arranged prior to construction of your custom stairs.

Topics discussed in this preliminary stage include the design of the stair and railing as well as the appropriate function as it pertains to the design of the home. Stair and rail material is also decided, and once again, the overall matches are determined (eg. maple stairs to match maple flooring, or oak railing to match oak kitchen). The custom stairs and railings should enhance the beauty and aesthetic appeal of the new home, or renovation. The main goal of the consultative process is to ensure the client has reviewed all of the applicable options, and is completely satisfied with the choices they have made.

Staircase Manufacturing Process

Upon acceptance of each order, the project is submitted to manufacturing, where it is reviewed by the Manager, and placed into production. The stair portion of the order is manufactured and assembled (without rail), and prepared for installation. The railing requirements are routed to the railing department, where all custom components are built and staged for delivery and installation at a later date. Stair delivery times vary depending on home contraction schedules. Roes Stair will work closely with your builder to ensure the timely delivery and installation of your stairs & railings.

Here are the answers to some common questions our customers have raised.

When us the best time to speak with a stair representative?
What is the process when I order a new set of curved stairs?
How long after I place my order until I receive the completed curved staircases?
Am I responsible for staining, painting or carpeting my stairs?
Can you manufacture custom components for my existing staircases that
I am remodeling?
Can I e-mail my order?
What are your guarantees, warranties and Terms & Conditions?
What sort of items do you carry in stock?
I have a different question. - Please click here to e-mail a Roes representative for an answer

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